Refund policy

Return & Refund Policy

At Charge X, customer satisfaction is our priority.

Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Products damaged due to misuse or normal wear are not eligible for return.

Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within 5–10 business days.

Non-Returnable Items

  • Gift cards
  • Clearance or sale items
  • Customized or personalized products

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact
For return or refund requests, contact us at:
Email: charrgex7@gmail.com